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Why Use a Travel Manager?


Reasons to use a Travel Manager:

Read how other companies benefit from using Concierge BT

Convenient One-Stop Shopping

  • Travel managers can handle every aspect of your trip from airline bookings to accommodation, ground transportation, activities, tours and more.


Expert Guidance

  • You engage with experts in travel management, just as you are expert in your own field of business. As a client it is always reassuring to know that your crucial travel arrangements are in reliable and experienced hands who can help create possibilities most people would never have dreamed were possible.


Save time

  • Travel managers can assist you in eliminating unproductive hours of searching the Internet for the best travel deals. We have a multitude of relevant travel industry resources at our fingertips and can do all the time consuming work of planning a complex itinerary. You will appreciate that Concierge Business Travel is truly a one-stop-shop for speed, convenience and value.


Choice

  • Travel managers offer you an array of options and price quotes from a variety of travel suppliers, giving you the upper hand when making your final travel decision.


Updated information

  • Travel managers are constantly in communication with the travel community, thus giving you the most up to date information on airlines, hotels, car rental, travel visas, travel promotions and other travel services to consider as you plan your trip.
  • Your travel manager can advise you of the airport security levels on the day of your travel and any new security checkpoints you may have to worry about.


Customer Service

  • Travel managers offer that 'personal touch' to your travel planning experience - offering help and advice that a website cannot provide.
  • Travel managers can advise you of all the cancellation penalties and restrictions hidden in the fine print of your travel documents.


Someone to call if you are having a problem during your trip

  • An online travel website is not going to answer the phone when you call with any complications during your trip. Problems at the airport? Reservation issues at the hotel? A travel manager continues to provide that personal support even whilst you are away.
  • After sales service is a given at Concierge Business Travel. Our SMS technology can advise you if flights are delayed and save you precious working hours. You need never be stranded at an airport again.
  • If you happen to be unfortunate enough to get hurt or fall ill while on your trip, your travel manager can help you find somewhere clean and safe for medical attention.
  • If you should have a problem during your trip, Concierge Business Travel can act on your behalf to see that proper restitutions are made.
  • If an airline should lose your baggage, your travel manager can make sure the airline works as quickly as possible to solve the problem, allowing you to at least go to the hotel to relax.


Travel documentation and business visas

  • Travel managers can help you prepare and organise any necessary documents that you may need in order to travel outside of the country. They can direct you to your local passport office, and they know where you need a visa, as well as any other documentation that you might need along the way.


Best value for your money spent

  • Costs are always an important factor within a business. You want to maximise the value of every dollar allocated for travel. Concierge Business Travel travel managers can sensibly maximise every dollar you spend through smart buying practices and have access to finding a variety of deals and recommendations ranging from flights to hotels to dinner recommendations. Using our unique connections and excellent standards of service, we provide you with great rates through our negotiating power. Both our reputation and our membership of a hand picked group of global Virtuoso offices give us credibility and access to competitive travel rates on a global scale. That means you travel informed and receive value for money.
  • Your travel manager can assist you save money by helping decide if certain upgrades at hotels are really worth the extra money.
  • Instead of playing around on the internet for hours, your travel manager can advise you on any changes to your travel dates that might save you hundreds of dollars.


Avoid unexpected expenses

  • Travel managers will be able to inform you of any expenses you will incur on your trip, even ones you might not expect.


Avoid scams

  • Not all 5 star hotels are treated equally. Many times photos are outdated and information about the hotel you are considering might not be true. Travel managers ensure that "what you see is what you get".


Using clout in Impossible Situations

  • Whether it is airline seats or overbooked activities, travel experts have more buying power than the average consumer.


Safety and security

  • Finally, you have no doubt had occasional concerns about the safety and security of your colleagues whilst they are travelling. Understandably, you want to know where your staff are in an emergency. Concierge Business Travel knows that traveller safety and security are paramount and that communication is at the heart of allaying such concerns. Our cutting edge technology, 24 hour service and our processes and procedures are designed to keep you informed whenever necessary.



The Concierge Business Travel travel management team removes any complication in managing corporate travel in-house and ensures that you have the benefit of experienced and professional Advisors. To talk to us to see how we can benefit your business, contact us today on 1800 049 049.

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