- Business Travel News & Alerts
- Travel to the USA with Outstanding Savings
- Business Travel Savings
- Changes to USA Visa Requirements
- Concierge Business Travel Finalist for Best Corporate Agency
- Check in using your mobile
- Exclusive Airline Upgrade courtesy of Concierge Traveller
- Exclusive Group Discount Rate the the Grace Hotel
- Why NOW is the best time to travel
- Have your meetings for FREE at Hilton Hotels!
- Need to Fast Track through Immigration and Customs?
- Qantas decreases International fuel surcharges
- Concierge Business Travel vs Wotif
- Only 80 percent of flights are on time
- Outstanding Business Class Airfares
- Brochures
- Travel Smarter
- FAQ's
- Travel Links
- Concierge BT Reports
Frequently Asked Questions
| Can I pre-allocate my seat for domestic flights? |
|
Yes, Qantas and Virgin Blue allow you to pre-allocate your seating and print your boarding pass up to 24 hours prior to departure.
|
| Can I pre-allocate my seat for international flights? |
|
Yes, most airlines allow pre-allocation of seating though this is always subject to change at all times and it strictly controlled by the airlines.
|
| How much luggage can I check in for international flights? |
|
This varies dependant on the airline you are flying with, where you are flying to, and what type of airfare has been purchased. As a general rule for all flights except USA, allowances are 20kg for economy, 30kg for Business Class and 40kg for First Class.
|
| Are there any restrictions on what I can take as carry on luggage? |
| Yes, most airlines have strict weight restrictions, limited to one carry on luggage item not exceeding 7 kg. The Australian government also prohibits certain liquids and aerosols to be carried on board an aircraft
|
| What countries require a Visa for Australian Passport Holders? |
|
This varies and changes frequently dependant on the country you are visiting. Check with your Concierge BT advisor for details.
|
| What hotel rates can I access through Concierge BT? |
|
We have access to the best available hotel rates in Australia and overseas whether it be our affiliations with leading travel groups or the best rate of the day. |
| How many passengers do I need to gain a group discount? |
|
This varies between airlines, though most require at least 10 passengers to gain access to group discounts.
|
| Do I need a copy of my e-ticket to check in? |
|
For domestic flights, you do not require a copy of your e-ticket receipt, though for international flights, Concierge BT recommends you keep a copy with you at all times.
|
| Can a Qantas ticket that has been cancelled and placed into credit be transferred to another traveller? |
|
No, all Qantas non refundable airfare types are non transferrable, though if the traveller holding the credit has left the company, Concierge BT can apply to Qantas for authority re-use the ticket. Conditions apply.
|
| Can a Virgin Blue ticket that has been cancelled and placed into credit be transferred to another traveller? |
| All Virgin Blue credits can be transferred to any new booking on the Virgin Blue network. |
"When Concierge BT was engaged, not only did they do a remarkable job in upgrading our travel policies and booking processes, but they also listened to our goals; and we have reached them."
Belinda Orefice - Administration Supervisor, Peugeot Automobiles Australia
E-MAIL A FRIEND