Virgin Blue - disruptions to reservations & check-in services this long weekend

Posted Tuesday, 08 June 2010 at 15:38 by CBT Admin
Tagged: General
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Virgin Blue (and all subsidiaries – Pacific Blue, Polynesian Blue and V Australia) are migrating to a new reservations system this weekend which will cause significant disruptions to normal Virgin Services. See attached a summary of what will occur for the scheduled disruptions which will take place from  Saturday 12th June @ 6.00pm until Sunday 13th June @ 6.00pm

The key notes to highlight for those travelling during these times:

• Guests travelling are required to check in 2 hours prior to departure for domestic and 3 hours for international
• During the change over, the booking system will not be available for any bookings, changes or cancellations
• Carryon luggage is recommended

This could have the potential to significantly disrupt travellers, so please ensure it is sent to all relevant staff within your business.

If you have any questions, please contact your Concierge BT advisor.