Account Management

Receive exceptional and attentive service & flexibility

Our account management is a key aspect of the partnership Concierge Business Travel provides for corporate travel programmes. We will work with you to establish your vision and key goals and then to build an individual strategic plan.

Our account management team has over 20 years experience and therefore you can confidently deal with people who know about the travel industry. We provide the specialist skills to help you achieve your goals.

Our Service & Our People

Our staff have an average of 20 years experience in the travel industry. Their expertise and attention to detail mean that you will be dealing with the best in the industry. Anticipating your needs is second nature. Our Advisors will proactively manage your travel programme.

At Concierge Business Travel our stable work environment is the envy of the industry, and this is the platform from which we manage efficient, cost effective travel programmes for our clients.

Our most recent survey results indicate that we have a 93% above average service rating. The industry average is 83%.

Whilst others 'talk' service, we deliver, and go even a step further by publishing on our website any professional errors we may make - a first in the travel industry in Australia. Click here to review how we are going. With a consistent above 99% Service Accuracy rating, we know that we are unmatched in the travel market for service. Furthermore, we stand alone as the first Corporate Travel Management Company to publish our service results.

24 Hour Assistance

Concierge Business Travel understands the importance of "accessibility" at all times, to busy travellers. We therefore, offer a 24 hours, 7 days a week service for our clients. More importantly, our clients are provided with service by dedicated Concierge Business Travel Advisors who are located in Australia.

Free Trial*

We are sufficiently confident that we can save you a minimum of 10% on your business travel spend, so we are offering a free trial to prove it. We know you will appreciate our team, the effective service we provide, our proactive options and solutions and, above all else, that we treat you as a true partner.

To take advantage of this offer and to find out more about a real leader in corporate travel management, call us today to arrange a free trial. You can test the advantages of dealing with an experienced team.

Contact us on 1800 049 049 or email enquiries@conciergebusinesstravel.com.au to arrange a Free Trial* today.

*conditions apply.